Support
Arc Insight user and institutional support
Need help accessing Arc Insight?
For login problems, account setup, role changes, institution assignment, or technical issues, contact our support team. Include your institution, role, device type, and a brief description of the issue. Do not include patient information.
Email Arc Insight SupportCommon access steps
- Use the email address associated with your institution or invitation.
- Confirm that you are entering through the official Arc Insight application at app.whitearcsurgical.com.
- Try closing and reopening the app or browser before requesting a password reset.
- For incorrect resident, faculty, or leadership permissions, contact your program administrator.
Privacy and security reports
Potential privacy or security concerns should be reported promptly to [email protected]. Do not send protected health information by email.